MCC Systems isn't just a field-service ERP — it's an autonomous SaaS engine. Self-service signups, 30-day trials with paywall lifecycles, recurring billing with dunning recovery, AI-driven churn-save automations, branded emails & SMS, webhooks, white-label custom domains. Plug it in and operate at scale without the operational overhead.
Ours is software plus a fully-automated revenue engine. Trial-to-paid conversion, billing recovery, churn prevention, executive reporting — all autonomous. You sell. We run the business side.
Eight pillars that run without your team touching them.
Strangers can self-serve a 30-day trial in 90 seconds — no credit card. Our autopilot sends welcome emails on Day 0, value nudges on Days 3 & 7, ending-soon warnings on Days 23/27/29, then automatically transitions to a 3-day grace period, 7 days read-only, then hardwall lockout. Recovery emails + SMS fire at every step.
Helcim-powered subscription billing runs on its own — monthly charges, smart retry on failure, escalating dunning emails + SMS on attempts 1/2/3. After 3 failed attempts, tenant auto-downgrades to read-only. Zero manual collection work.
Our autopilot watches every tenant for risk signals (21+ days inactive, plan-limit pressure). Inactive customers get a hand-crafted save email automatically. Tenants approaching user/work-order limits get an upgrade prompt with a 10% incentive — all without you lifting a finger.
Every tenant gets a branded storefront at their own custom domain. Logo, colors, fonts, even legal documents (Terms of Sale, Privacy, Acceptable Use) — all per-tenant. Service-area SEO pages auto-generated for every city you serve. GoDaddy DNS integration makes domain setup one click.
Every business event can stream out to your own systems in real-time. Register a URL, subscribe to events (warranty.*, lead.*, invoice.*), and get HMAC-signed POSTs with 3-retry exponential backoff. Full delivery audit log. Build your own dashboards, BI tools, or downstream automations.
Bulletproof MJML email templates render perfectly on every client (Gmail, Outlook, Apple Mail, iOS, Android). Branded gradient headers, hero illustrations, mobile-responsive. Platform SMS via Twilio fires the urgent stuff — last-day trial nudges, dunning recovery, contractor escalations.
Strict tenant isolation at every database query, every API call, every UI surface. Master Dashboard at /master gives you executive visibility across all tenants: revenue, MRR, ARR, signups, churn, at-risk accounts. Per-tenant deep-dive lets you support any customer in 2 clicks.
Your external marketing sites POST leads, bookings, contractor applications, and warranty claims directly into the CRM. Auto-creates customer records, auto-links to existing warranties, generates claim numbers, fires confirmation emails — all from a single API call with HMAC-signed webhooks back to your stack.
Here's the exact journey every signup takes — fully autonomous.
Visitor lands on /signup, creates a tenant, gets a welcome email + SMS instantly. 30-day trial starts.
Auto email: "Have you added your first customer yet?" Surfaces highest-ROI first action.
Email with 10% off offer for upgrading before Day 14. Many convert here.
Email + SMS on Days 27 & 29. Day 29 = "Last day, add payment now."
Full access continues for 3 more days. Grace email + SMS fires immediately.
Tenant can view everything but cannot edit. Reactivation CTA in every screen.
Account locks fully. Data preserved for 90+ days. Final reactivation email.
Any payment added at any point → all this stops, tenant flips to active, billing starts. No manual intervention. Ever.
API-first. Webhook-native. Your developers will love this.
Versioned at /v1. Customers, leads, bookings, warranty claims, products, orders, availability — all CRUD with scope-based API keys.
curl -X POST mccsys.ca/api/v1/leads \
-H "X-API-Key: mcc_live_..." \
-d '{"name":"Jane","email":"j@x.com"}'HMAC-signed, wildcard subscriptions, 3-retry backoff, full delivery log. Stream events to your stack.
POST /v1/webhooks
{
"url": "https://you.com/hook",
"events": ["warranty.*"]
}Granular scopes per key: leads:write, warranties:*. Master-owner only for platform endpoints.
Scopes: customers:read, customers:write leads:write, bookings:write warranties:*, webhooks:*
Spin up a tenant in 90 seconds. The platform takes it from there.
No credit card required. Cancel anytime. Your data is yours.